Legal
Privacy Policy
This policy describes what the National Prompting Standards Authority (“NPSA”) collects when you use this website.
What we collect
- Account details: email address, full name and an optional display name.
- Credential records: level, credential number, issue and expiry dates, status, and records of how the credential was issued or revoked.
- Purchases: order records and exam voucher codes. Card payments are processed by Stripe; NPSA does not receive or store card numbers.
- Training and test activity: enrolments, module progress, and answers and scores for practice and Level 0 attempts.
- Messages you send through the contact form.
What is public
Credential verification pages show the credential number, title, level, dates and status. Your name is shown only if you turn on public display in account settings (off by default). Your email address and internal notes are never shown publicly.
How long we keep it
Credential records are kept permanently so that verification remains accurate, including after expiry or revocation.
Your choices
You can update your name and public-display setting at any time, and request a copy of your data via the contact page.
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